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MSK

Elements

TV, OOH, print, social and digital

Industry

Hospital

COVID-19 changed everything. For people who were diagnosed and in treatment for cancer, it changed the way they looked at their healthcare. Any pause in treatment can lead to a risk of death. Memorial Sloan Kettering asked us to create a 360 campaign that would compel people to come back to treatment while reassuring them that despite the pandemic the treatment was safe. 

 

This campaign with the creation of hundreds of digital assets concepted and executed the weekend of Memorial Day 2020. From there we used performance learnings to not only optimize digital but also inform out-of-home and print. We also created a PSA-style TV spot that showed the humanity and caring of MSK. 

And this campaign saved lives. Patients told doctors and staff they came in because of message of our work. In our industry we often say "It's not like we're saving lives" but this time we actually did. 

THE TEAM

my involvement: VP Creative Director
copy: Shawn Boyd
copy: Kevin Karp
art: Kendra Fleharty
SVP creative: Jody Friedericks

producer: Kelly O'Neill

agency producer: Michael Angelos
SVP producer: Jared Christensen
VP creative operations: Matt LeBoeuf
director: Madeline Kelly

editor: Berry Helfand

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Our paid social/digital messaging and image optimization helped bring cost per patient lead down 50% from the start of the campagn and the 7-day rolling average cost per patient lead has steadily decreased over the months in market. 

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